TICKETS & SEASON PASSES ARE NOW LIVE
Offers & Concessions
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Partner Promotions
SEASON PASS SALE
Save on the first release on 2024 season passes! Limited time offer only.
Save 30% on Cardiff and Rutland Season Passes with code VIP
Save 40% on Lakeside Season Passes with code EARLYBIRD
Online offer only and can not upgrade at the ticket office. Offer is non transferable and cannot be used in conjunction with any other offer.
LAUNCH DAY OFFER: FREE WETSUIT HIRE
FREE WETSUIT HIRE
Code LAKELAUNCH limited time Offer can be redeemed on Lakeside only Half term week 25th May – 2nd June sessions only.
Code RUTLAUNCH limited time Offer can be redeemed on Rutland only Half term week 18th May – 2nd June sessions only.
Code BAYLAUNCH limited time Offer can be redeemed on Cardiff opening weekend only 8th + 9th June.
Online offer only and can not upgrade at the ticket office. Offer is non transferable and cannot be used in conjunction with any other offer.
Double Up for £10 pp
The key details:
Upgrade on the day to a 2hr session for £10pp
How to claim:
This an on-the -day offer only. Available at the ticket office subject to availability.
NHS / BLUE LIGHT / MILITARY DISCOUNT
The key details:
Free wetsuit hire is available to Blue light / NHS and military service personnel. Max redemption = 4 suits per booking.
How to claim:
This is an on-the-day offer only. Please book using your work email or bring your work card with you to redeem this at the ticket office.
Listed Partners
The key details:
Free wetsuit hire is available to employees of Anglian Water, Cardiff Council and Lakeside shopping centre. Max redemption = 4 suits per booking.
How to claim:
This is an on-the-day offer only. Please book using your work email or bring your work card with you to redeem this at the ticket office.
Carer Tickets
The key details:
We welcome visits by disabled people to the Aqua Park and endeavor to do all that is possible to provide a safe and enjoyable experience for all. If any Attendees have any special requirements, You should inform us of this before making a booking online.
How to claim:
To book a carer ticket, please email us with your ideal session time, date, group size, location and attach the relevant paperwork to the email: cs@aquaparkgroup.co.uk
and our team will assist you with your booking.
Visitors who have the following documentation are entitled to one free carer ticket. However, the guest with the disability and any further members of their party will pay full price.
GROUP DISCOUNTS
Save up to 15% of group bookings 10 people or more! See the Groups page for more information!
Offers FAQ’s
what to know before you go
What do I wear or bring with me?
We recommend preparing for a day out at the beach, arrive in your swimwear 30mins before your session start time with, flip flops, towel and change of clothes and a small padlock for our lockers.
What time should I get there?
Arrive at least 30 minutes before your session starts, this will allow you to check-in and change.
We ask that just your group leader checks the group in. You only need your confirmation email – please help us reduce our waste as there is no need to print anything.
Please note it is your responsibility to arrive on time, please get travel information and plan your visit with any local events or bank holidays in mind. If in doubt, allow extra time!
If for any reason, you miss your session. We will not refund you but will try our best to accommodate you on another session. However, we cannot guarantee there is availability.
Where can I store my belongings?
Lockers are available at the park. They require a small combination padlock to lock them, you are welcome to bring your own. Alternatively, they can be purchased at Reception.
Who needs to complete a Waiver?
Everyone attending the Aqua Park must complete a waiver prior to arrival for your session!
Waivers must be completed by all attendees, or their parent/guardian if they are under 18, before arriving on site. Any waivers completed at Ticket Office will be charged a £5 administration charge. The link to this is found in your order confirmation/website menu.
Wetsuits?
Do I have to wear a wetsuit?
When the water temperature is cooler, wearing a wetsuit is highly recommended, and we may ask that they are required when the water temp or weather is cooler.
Cost? When you book, and pay for your ticket, wetsuit hire is NOT included. You are welcome to bring your own wetsuit if you wish. There is no price reduction. You can purchase one online before your visit. Wetsuit hire can be pre-booked online for £5 – if you choose not to wear it on the day no refund is given. Wetsuit hire costs £7.50 on the day.
If using an Aqua Park wetsuit, you must wear swimwear underneath for hygiene reasons.
Sizes? We have Adult and Youth size wetsuits from age 6 to XXXXL adults.
Only wetsuit boots or barefoot are permitted on the park. If you choose to go barefoot on the park, we recommend wearing shoes / flip flops on the shore before and after your session that you do not mind getting wet.
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