Gift Cards
Give the Gift of Adventure!
Golden Ticket = 1hr session + wetsuit hire for 1 person.
Splash for two = 1hr session + wetsuit hire for 2 people.
Double Double = 2hr session + wetsuit hire for 2 people
Or Gift a custom amount!
Valid for 12 months from day of purchase.
Planning your Trip?
How do I Book?
All bookings can be made online in advance via the website, click book a splash and follow the instructions. (note tickets go on sale in April, only gift cards are available online until then)
If there appears to be nothing available on the day you want to book, it is because all sessions are taken/the park is closed on this date.
Please remember before booking that all ticket sales are final. All bookings must be made online in advance to avoid disappointment.
Once you have booked, you must ensure that you and/or your party have completed their waiver online before arriving. Simply follow the instructions sent in the confirmation email. If you do not complete the waiver online and have to complete one at the Ticket Office, there will be a £5 administration charge.
What are the ages, parental supervision, swimming ability and admissions criteria?
Swimming Ability
It is a requirement than you can swim 25m unaided and you should be confident in the water as are likely to go underwater. You have to be able to pull yourself up out of the water, and it can be tiring.
Height Restriction
There is a minimum height of 1.20m permitted on the Aqua Park.
There is no weight restriction.
Age and Parental Supervision
Cardiff only – Open to children aged 8 years old and above. Children aged 8 to 15 years old inclusive must have either an over 18 adult/guardian supervising and observing from the shore, or on the Aqua Park with them for the duration of the session. 16 years old and over can attend any session without supervision.
Rutland and Lakeside only –
Open to children aged 6 and 7 years old can attend any session provided that an adult or guardian of 18+ is supervising them on the Aqua Park at all times, on a 1 adult to 3 children ratio.
Children aged 8 to 15 years old inclusive must have either an over 18 adult/guardian supervising and observing from the shore, or on the Aqua Park with them for the duration of the session.
16 years old and over can attend any session without supervision.
What are your prices?
What if I am spectating?
Spectators can watch from the shore and it is free to do so. We recommend bringing camping chairs or picnic blankets as seating is limited.
Well-behaved Dogs are permitted on site, as long as they are kept on a lead and do not go in the water.
What if it’s raining, windy or thunder storms forecast?
Rain: You can still take part in the rain- you are going to get wet anyway! The Aqua Park is great fun in the rain!
Wind: Wind speed and direction at our venues is continuously monitored through a dedicated weather station installed on-site. Real-time data will be accessible to staff responsible for enforcing this policy. When the weather station records wind speeds consistent with or exceeding Beaufort Force 6 for a sustained period, the park will be closed.
Thunder and Lightening:
- Safety First: The safety of all visitors is of utmost importance. When thunder and lightning are observed over the water, all activities will be temporarily stopped to ensure the safety of participants and staff.
- 20-Minute Wait: Activities will only resume after a visual confirmation that the storm has passed. Once the last lightning strike over the water has occurred, a mandatory waiting period of 20 minutes will be enforced before activities can resume. This waiting period is essential to ensure the safety of all involved.
- Constant Monitoring: Throughout the waiting period and the resumption of activities, weather conditions will be continuously monitored. If thunder and lightning resume during this period, the 20-minute wait period will reset, and activities will remain on hold until another 20 minutes have passed without any lightning strikes.
- Individual Consideration: The impact on ticket holders will be assessed on an individual basis in respect of refund and credits.
Notification: Aqua Park Group reserve the right to cancel or reschedule Your Session at any time when reasonably required with no prior notice due to severe weather. We will inform You as soon as reasonably possible if We need to cancel or reschedule Your Session. However, we cannot guarantee that you will be informed of such cancellation if you have not provided the correct contact details for your booking. In the first instances this will be via text and or email. You will receive a gift certificate for the value of Your Order which You can use to re-book for an available Session. The cancellation or rescheduling of Your Session does not automatically entitle You to a refund.
What do I wear or bring with me?
We recommend preparing for a day out at the beach, arrive in your swimwear 30mins before your session start time with, flip flops, towel and change of clothes and a small padlock for our lockers.
Waivers?
Waivers must be completed by all attendees, or their parent/guardian if they are under 18, before arriving on site.
Any waivers completed at the Ticket Office will be charged a £5 administration charge.
The link to this is found in your order confirmation or website menu.
Wetsuits?
Do I have to wear a wetsuit?
Wearing a wetsuit is highly recommended, they provide UV protection from the sun and a low risk of friction burns.
Alternatively, you can wear suitable swimwear or gym shorts/leggings to protect you on slides and cover your shoulders with a t-shirt or rash vest.
We may ask that they are required when the water temp or weather is cooler.
Cost? When you book, and pay for your ticket, wetsuit hire is NOT included. You are welcome to bring your own wetsuit if you wish. There is no price reduction. You can purchase one online before your visit. Wetsuit hire can be pre-booked online for £5 – if you choose not to wear it on the day no refund is given. Wetsuit hire costs £7.50 on the day.
If using an Aqua Park wetsuit, you must wear swimwear underneath for hygiene reasons.
Sizes? We have Adult and Youth size wetsuits from age 6 to XXXXL adults.
Only wetsuit boots or barefoot are permitted on the park. If you choose to go barefoot on the park, we recommend wearing shoes / flip flops on the shore before and after your session that you do not mind getting wet.