Gift vouchers aren’t just for Aqua Park pros – they’re great for someone who wants a challenge and a super-soaking day out!
All bookings can be made online in advance via the website, click book a splash and follow the instructions. (note tickets go on sale in April, only gift cards are available online until then)
If there appears to be nothing available on the day you want to book, it is because all sessions are taken/the park is closed on this date.
Please remember before booking that all ticket sales are final. All bookings must be made online in advance to avoid disappointment.
Once you have booked, you must ensure that you and/or your party have completed their waiver online before arriving. Simply follow the instructions sent in the confirmation email. If you do not complete the waiver online and have to complete one at the Ticket Office, there will be a £5 administration charge.
Swimming Ability
It is a requirement than you can swim 25m unaided and you should be confident in the water as are likely to go underwater. You have to be able to pull yourself up out of the water, and it can be tiring.
Height Restriction
There is a minimum height of 1.20m permitted on the Aqua Park.
There is no weight restriction.
Age and Parental Supervision
Cardiff only – Open to children aged 8 years old and above. Children aged 8 to 15 years old inclusive must have either an over 18 adult/guardian supervising and observing from the shore, or on the Aqua Park with them for the duration of the session. 16 years old and over can attend any session without supervision.
Rutland and Lakeside only –
Open to children aged 6 and 7 years old can attend any session provided that an adult or guardian of 18+ is supervising them on the Aqua Park at all times, on a 1 adult to 3 children ratio.
Children aged 8 to 15 years old inclusive must have either an over 18 adult/guardian supervising and observing from the shore, or on the Aqua Park with them for the duration of the session.
16 years old and over can attend any session without supervision.
Arrive at least 30 minutes before your session starts, this will allow you to check-in and change.
We ask that just your group leader checks the group in. You only need your confirmation email – please help us reduce our waste as there is no need to print anything.
Please note it is your responsibility to arrive on time, please get travel information and plan your visit with any local events or bank holidays in mind. If in doubt, allow extra time!
If for any reason, you miss your session. We will not refund you but will try our best to accommodate you on another session. However, we cannot guarantee there is availability.
Do I have to wear a wetsuit?
Wearing a wetsuit is highly recommended, they provide UV protection from the sun and a low risk of friction burns.
Alternatively, you can wear suitable swimwear or gym shorts/leggings to protect you on slides and cover your shoulders with a t-shirt or rash vest.
We may ask that they are required when the water temp or weather is cooler.
Cost? When you book, and pay for your ticket, wetsuit hire is NOT included. You are welcome to bring your own wetsuit if you wish. There is no price reduction. You can purchase one online before your visit. Wetsuit hire can be pre-booked online for £5 – if you choose not to wear it on the day no refund is given. Wetsuit hire costs £7.50 on the day.
If using an Aqua Park wetsuit, you must wear swimwear underneath for hygiene reasons.
Sizes? We have Adult and Youth size wetsuits from age 6 to XXXXL adults.
Only wetsuit boots or barefoot are permitted on the park. If you choose to go barefoot on the park, we recommend wearing shoes / flip flops on the shore before and after your session that you do not mind getting wet.
Waivers must be completed by all attendees, or their parent/guardian if they are under 18, before arriving on site.
Any waivers completed at the Ticket Office will be charged a £5 administration charge.
The link to this is found in your order confirmation or website menu.
Step out of the classroom and into the water. Outdoor learning is a great way to help children grow their natural curiosity,
Get in Touch to BookGreat for anyone who wants a challenge and a super-soaking day out!
Our mission is to provide a 5 star experience that is fun and challenging for all our customers in an environment in which they feel safe and respected. We are always looking for ways to lead the Aqua Park industry by improving safety standards, investing in our people and improving visitor experience.
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