Lakeside
Gift vouchers aren’t just for Aqua Park pros – they’re great for someone who wants a challenge and a super-soaking day out!
Returning May 2025! Planning a group activity or School Visit? 2025 Group packages now available. General Tickets & Season Passes launch Good Friday 18th April 2025.
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Planning your trip
Become a Seasonaire
Group Bookings (10 people+)
Reviews
Gift Cards
Safety briefing
Explore
Lakeside
The UK’s most exciting Aqua Park featuring the largest collection of bespoke big impact water obstacles!
Come and take on the UK’s tallest obstacle: The Rutland Mammoth. Plummet from the giant slides or experience free fall with its staggering 5.5 meter drop!
Are you a Flipper or a Flopper? Time to show off your flips or flops from the diving Tower!
Launch friends and family into orbit with our bespoke Blast Bags!
Conquer the steep stairway climb for the reward of sending it down the Giant Slide!
A test of strength straight from the school playground!
A crowd favourite! One of the biggest slides on the park standing tall at 3.5m!
Planning your trip?
What to know before you go:
How do I Book?
All bookings can be made online in advance via the website, click book a splash and follow the instructions. (note tickets go on sale in April, only gift cards are available online until then)
If there appears to be nothing available on the day you want to book, it is because all sessions are taken/the park is closed on this date.
Please remember before booking that all ticket sales are final. All bookings must be made online in advance to avoid disappointment.
Once you have booked, you must ensure that you and/or your party have completed their waiver online before arriving. Simply follow the instructions sent in the confirmation email. If you do not complete the waiver online and have to complete one at the Ticket Office, there will be a £5 administration charge.
When is Aqua Park Lakeside open?
We are open:
Half-term 25th May – 3th June
Friday Saturday and Sunday through June
7 days from 8th July until 3rd Sept
Weekends only until 23rd September
Click book a splash to see times and availability!
What are the ages, parental supervision, swimming ability and admissions criteria?
Swimming Ability
It is a requirement than you can swim 25m unaided and you should be confident in the water as are likely to go underwater. You have to be able to pull yourself up out of the water, and it can be tiring.
Height Restriction
There is a minimum height of 1.20m permitted on the Aqua Park.
There is no weight restriction.
Age and Parental Supervision
Cardiff only – Open to children aged 8 years old and above. Children aged 8 to 15 years old inclusive must have either an over 18 adult/guardian supervising and observing from the shore, or on the Aqua Park with them for the duration of the session. 16 years old and over can attend any session without supervision.
Rutland and Lakeside only –
Open to children aged 6 and 7 years old can attend any session provided that an adult or guardian of 18+ is supervising them on the Aqua Park at all times, on a 1 adult to 3 children ratio.
Children aged 8 to 15 years old inclusive must have either an over 18 adult/guardian supervising and observing from the shore, or on the Aqua Park with them for the duration of the session.
16 years old and over can attend any session without supervision.
Where is Aqua Park Lakeside?
The Aqua Park is situated at Alexandra Lake, Lakeside Shopping Centre, West Thurrock, Grays, RM20 2AB
What3words: pots.income.kite
What time should I get there?
Arrive at least 30 minutes before your session starts, this will allow you to check-in and change.
We ask that just your group leader checks the group in. You only need your confirmation email – please help us reduce our waste as there is no need to print anything.
Please note it is your responsibility to arrive on time, please get travel information and plan your visit with any local events or bank holidays in mind. If in doubt, allow extra time!
If for any reason, you miss your session. We will not refund you but will try our best to accommodate you on another session. However, we cannot guarantee there is availability.
What do I wear or bring with me?
We recommend preparing for a day out at the beach, arrive in your swimwear 30mins before your session start time with, flip flops, towel and change of clothes and a small padlock for our lockers.
Wetsuits?
Do I have to wear a wetsuit?
Wearing a wetsuit is highly recommended, they provide UV protection from the sun and a low risk of friction burns.
Alternatively, you can wear suitable swimwear or gym shorts/leggings to protect you on slides and cover your shoulders with a t-shirt or rash vest.
We may ask that they are required when the water temp or weather is cooler.
Cost? When you book, and pay for your ticket, wetsuit hire is NOT included. You are welcome to bring your own wetsuit if you wish. There is no price reduction. You can purchase one online before your visit. Wetsuit hire can be pre-booked online for £5 – if you choose not to wear it on the day no refund is given. Wetsuit hire costs £7.50 on the day.
If using an Aqua Park wetsuit, you must wear swimwear underneath for hygiene reasons.
Sizes? We have Adult and Youth size wetsuits from age 6 to XXXXL adults.
Only wetsuit boots or barefoot are permitted on the park. If you choose to go barefoot on the park, we recommend wearing shoes / flip flops on the shore before and after your session that you do not mind getting wet.
Waivers?
Waivers must be completed by all attendees, or their parent/guardian if they are under 18, before arriving on site.
Any waivers completed at the Ticket Office will be charged a £5 administration charge.
The link to this is found in your order confirmation or website menu.
Become a seasonaire
Two free admissions per week from May – September to all 3 of our Aqua Parks locations
20% Seasonaires discount at the Aqua Shack
Exclusive access to VIP offers
Planning a group activity?
Schools
Step out of the classroom and into the water. Outdoor learning is a great way to help children grow their natural curiosity,
Birthday parties
A big birthday splash is a an experience full of spills and thrills, perfect for an unforgettable childrens birthday party.
Hen or stag
From taking a refreshing dip to cure a big hangover, to leaping off The Summit or sending flips from the Tornado Tower, channeling your inner child you can guarantee the ultimate send-off for the bride or groom to be! So before they start their next big adventure, come and try ours!
Corporate
Step out of the office and into the water. Outdoor learning is a great way to build bonds with your team and let off some steam.
Sports Teams
Bring your squad together An Aqua Park session can shake up your season by providing an some active recovery, or double up as a pre-season fitness training! Regardless to the sport you play we think slipping, sliding, splashing and sharing laugh out loud moments is a unique was to bring your team together! From the Liecester Tigers, Cardiff Rugby and Peterborough United, we’ve hosted them all!
Youth Groups
Come and splash out with your youth group! Getting a wetsuit on and jumping in the water is great for helping young adults improve self-confidence!
Check out the Aqua Park!
A few highlights from summer 2020 at the all-new Aqua Park at Lakeside Shopping Centre, Essex.
Happy Customers
10,000 customer reviews in 2021
We would definitely recommend and will be returning for my daughter’s Birthday when we’ve stopped aching. Thank you to all staff members.
Amanda – Cardiff
Couldn’t rate the customer service high enough ! Absolutely above & beyond, every one of them. An extremely inclusive & friendly bunch who couldn’t of been more helpful. My family wouldn’t of been able to access something like this without an amazing team like this. Outstanding ! I wish more places had teams like these guys. I didn’t get all their names but the Max & the rest of the staff today all deserve a big pat on the back from higher management!
Chloe – Lakeside
We got there quite early which meant it was quieter. My daughter has Autism, severe anxiety & poor eyesight which all meant she was struggling with confidence. Without Callum, the lifeguard there to support her she wouldn’t have even got in. He went above and beyond to support her. Thank you so much!
Jane – Lakeside
GIVE THE GIFT OF ADVENTURE
Great for anyone who wants a challenge and a super-soaking day out!
Safety first
Our mission is to provide a 5 star experience that is fun and challenging for all our customers in an environment in which they feel safe and respected. We are always looking for ways to lead the Aqua Park industry by improving safety standards, investing in our people and improving visitor experience.
Our accreditations
