Discover our season passes
Available from Friday 11th April 2025!
Splash more, spend less!
Here’s all you need to know!
Can I cancel or move my season pass ticket booking?
You can reschedule your Season Pass ticket booking online at no extra cost, provided your Season Pass session is more than 1 day away.
Head here to create an online account to manage your bookings:
1. Login
2. Go to my tickets tab using the ticket icon
3. View upcoming bookings
4. Click view details: Click edit booking
5. Select a new date and time; do not add additional tickets to the basket.
6. Scroll down to Re-schedule 1 item: click checkout
7. Update the booking without further payment
If you are unable to attend and can’t cancel your booking online, please contact our customer service team on customerservices@
What does being a standard or SUPER season pass holder give you?
A season pass gives you admission to the 3 of the UK’s Ultimate Aqua Park locations for a whole season full of thrills and spills!
As a standard season pass holder (seasonaire as we like to call them) you can book Seasonaire 1hr sessions on any day we are open, at any 3 locations for FREE!
As a SUPER season pass holder (super seasonaire) you can book Seasonaire 2hr sessions on any day we are open, at any 3 locations for FREE!
Usage Limits: You are able to book or attend a maximum of 2 FREE bookings per week, per season pass holder.
The week runs 00:01 Sunday – 23:59 Saturday. Season passes are personal and non-transferable, just like a gym membership!
Season pass holders are allocated a select number of tickets at every session start time we have available (every 20 minutes)
Wetsuit hire is included free for Cosmeston Lakes Season pass holders, as wearing personal wetsuits is not permitted.
When are the season passes valid?
The passes are valid for the whole summer season across all our locations during the calendar year they are purchased in.
Our season runs from May through September and opening times may vary, please see the bookings page for opening times.
Usage Limits: You are able to book or attend a maximum of 2 FREE bookings per week, per season pass holder.
The week runs 00:01 Sunday – 23:59 Saturday. Season passes are personal and non-transferable, just like a gym membership!
How do I redeem my season pass?
Once you’ve purchased your pass(es), you’ll be sent your personal season pass code that you can use to redeem on Seasonaire sessions.
Season pass holders are allocated a select number of tickets at every session start time we have available (every 20 minutes). Season passes are not redeemable on general admission tickets. You can buy multiple passes from one account so managing a family pass is easy.
On your first visit to the Aqua Park, our team will set up profile photos for the seasonaires at reception. Each pass is personal and non-transferable, much like a gym membership.
Wetsuit hire is not included in the season pass.
My Season Pass isn’t working?
Your unique membership number can be found on your email with subject line *Your Name*, your season pass details are here.
It is a 18 digital code e.g: 130258742-435081393
Your season pass code only works on the matching ticket type. At step 3 of the checkout, you’ll need to click the ‘use membership’ box and enter the full membership code without a hashtag there.
Please watch this tutorial video to ensure you are adding the correct ticket type to the basket, and entering the code correctly: https://www.youtube.com/watch?
Ensure that when you select your preferred session date you select either:
1hr Seasonaire session ticket option if you are a standard season pass holder.
2hr Super Seasonaire session ticket option if you are a super season pass holder.
If you have any further problems using your code, please ensure you haven’t exceeded the 2 booking per week usage limit, and email us and let us know and we’ll endeavour to help further.
Can I buy a season pass for my child?
Yes! We recommend buying yourself one too so you can splash out with them! as a Season Pass buyer, please enter your details for payment. Then add the details of the minor into the pass holder’s name.
Then on your first visit, we will set up the name and photo ID of your child much like a gym membership whilst you hold the email confirmations and receipts.
What are the terms and conditions of Season Passes?
Carer tickets for season pass holders?
Seasonaires/Season Pass holders with a disability can make an application for a free Carer Pass that goes alongside the current Pass held.
We are committed to providing an enjoyable and safe visit for all our guests.
You can email us with proof of disability to make a Free Acompanying Carer Season Pass application. Once your application has been approved, you can make the booking online for the disabled guest, and email us to add the carer pass to the booking, you can not book a carer season pass online.
The Carer Pass is issued to the disabled guest and will have the name, date of birth and a photo of the disabled guest. It is therefore transferrable between carers and will not be bound to any specific carer. Please buy a Season Pass for the disabled guest and send proof of entitlement to us via email. The proof of entitlement accepted is the same as for a carer’s ticket (see previous section). Please note that a Carer Pass cannot be used without the presence of the disabled Passholder that it goes alongside. This is because the Pass is designed to offer assistance to the disabled guest only.
A carer must be over 14 years of age and capable of assisting the guest who has the disability. The carer would be expected to understand the disabled person’s condition and assist them in managing it for the duration of their visit. If more than one carer’s ticket is required, a letter from a GP or consultant is needed stating the number of carers required. The support must be due to disability-related needs.
Participating in water sports activities at the Aqua Park is vigorous and physically demanding. Please check the entry requirements to ensure that the activity is suitable on an individual basis and seek professional medical advice before booking.
For proof of disability, please provide any ONE of the following forms of documentation:
- Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent
Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been
awarded, or the actual Allowance book - Attendance Allowance or Carer’s Allowance letter of award
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded
- Incapacity Benefit or Employment and Support Allowance (ESA)
- A valid Blue Badge
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual
Impairment (CVI) - A local authority registration document which is local to the attraction where it is being submitted
- Credibility’s Access Card
SUPER season Pass
RRP £149 per person!
Book 2hr Seasonaire sessions, twice a week for FREE!
Access to VIP offers and discounts!
Season Pass
RRP £88 per person!
Book 1hr Seasonaire sessions, twice a week for FREE!
Access to VIP offers and discounts!
The Aqua Park Group season pass gives you admission to 3 of the UK’s Ultimate Aqua Park locations for the whole season between May – September.
Rutland Season Passes
Become a 2024 seasonaire!
Lakeside Season Passes
Become a seasonaire!
Cardiff Season Passes
Become a seasonaire!
Tutorial: How to use your season pass!
Happy Customers